![]() ![]() Please let us know if further assistance is required. Regulatory Information Regarding Hardware Installation or Upgrade Why Doesn't My Laptop Recognize My New Intel® Wireless Adapter? For more information, please check the following advisories: You should always contact the Computer Manufacturer Support or its authorized representative to check which adapters are supported by your computer and replace it with them whenever possible. ![]() Please bear in mind that Intel does not support, nor recommends custom integration of wireless adapters since this may lead to installation errors, connection issues, software error messages, and in some cases it may even be illegal. drivers provided by the OEM or you can use. Do you mean this is the wireless adapter? If that's the case, downloading the drivers will not install this device on your system as it is not physically present on it. You mentioned you're currently using a Realtek* adapter. We understand that you're looking to install Intel® Dual Band Wireless-AC 3165 on your laptop. Got connection request, mode = profile, flags = 0, profile name =, session = 0x1.Thanks for posting. Network Adapter: Intel(R) Dual Band Wireless-AC 3165 "WLAN AutoConfig service started a connection to a wireless network. Information 9:28:48 PM Microsoft-Windows-WLAN-AutoConfig 8000 AcmConnection Here are the two notable Operational Logs for WLAN-AutoConfig I have event logs now if someone would like to look at them. I also tried, as some previous posters suggested, to set it so that Windows can't turn off the Wireless adapter, but this has also not solved the problem.įrom reading a number of other posts, it may be related to a recent Windows update. I tried updating the device driver, but that hasn't solved the problem (it is also worth mentioning that Windows Update/Device Manager could not find the newest driver I had to go to Intel's website and download the Intel ProSet tool with the driver and A system reboot will result in the Wireless adapter returning Under Settings > Network and Internet > View your network properties, it will show the adapter as having a dormant status. When this happens, it disappears from the system when you go thru theĬontrol Panel (Control Panel > Network and Internet > Network Connections). Sometimes it will turn back on within a minute or two, other times not. ![]() For about a week now, I have had issues with my Intel(R) Dual Band Wireless-AC 3165 adapter randomly turning off. ![]()
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